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Terms and Conditions

ICTAXI.CZ Terms & Conditions

ICTAXI.CZ is represented by INTERCITY TRAVEL EUROPE s.r.o., Rohanske nabrezi 678/23, 186 00 Prague 8, Czech Republic, TAX ID: CZ04725557 hereinafter "ICTAXI.CZ".

These terms and conditions and the online booking form constitute the entire Agreement concerning the provision of a taxi and transfer service (“Service”) between you and ICTAXI.CZ. Completion of the booking form and use of the Service indicates your unconditional acceptance of the terms and conditions set out in this Agreement.

1. Booking

2.1 You must allow sufficient time when booking your taxi to allow for the check-in times required by your airline and for any delays caused by traffic conditions. ICTAXI.CZ shall not be responsible for any delay caused by your failure to allow enough time to reach your destination or if the passengers are not ready for collection at the booked time.
2.2 You must order a suitable car size for the number of passengers and luggage. ICTAXI.CZ cannot guarantee to carry excessive amounts of luggage. Please note that a child, no matter what age, counts as one passenger.
2.3 If you need to transport a wheelchair please specify this at the time of booking.

3. Prices & Payment

3.1 ICTAXI.CZ will email you a quotation based on the information supplied by you. ICTAXI.CZ may amend the quotation if there is any material change to the original itinerary, the number of passengers, or the type or size of vehicle required.
3.2 The quotation will include a 60 minute waiting period after the advertised landing time and the cost of car parking. ICTAXI.CZ will charge for waiting at its standard rates after the initial 1 hour period has expired. ICTAXI.CZ will check for flight delays before the driver leaves for the airport.
3.3 If you accept the quotation, you will receive confirmation of your booking by email. Please check your booking confirmation carefully and inform ICTAXI.CZ promptly of any errors. ICTAXI.CZ shall not be responsible for any delays caused or costs arising from by your failure to provide ICTAXI.CZ with correct information.
3.5 Payment can be made online by credit card, debit card or cash.

4. The Service

4.1 Smoking in the cars are not permitted.
4.2 ICTAXI.CZ will not carry more passengers than its insurance or licensing allows.

5. Cancellations

If you need to cancel your booking, please contact ICTAXI.CZ as soon as possible. If you cancel a booking after the vehicle has been dispatched then a charge may be incurred; the charge will be based on the distance/time that the allocated driver has travelled/spent prior to the point of cancellation. As a general rule journeys from airports are dispatched up to one hour before flight arrival, journeys where pick up place is not in Prague are normally dispatched up to 5 hours before their due time.
If the client does not show up at the predetermined pick-up time and/or meeting point, and they cannot be contacted personally, via telephone and the client did not inform ICTAXI.CZ, either in writing or via telephone, about the delay, the full transfer cost (100%) will be charged as a no-show fee.

If you have cancelled your prepaid booking and you are eligible for a refund, the credit will be automatically issued back to the card used for the payment.

6. Liability

6.1 ICTAXI.CZ shall use all reasonable endeavours to get you to your destination on time, but shall not be liable for any loss due to delays caused by road or traffic conditions beyond its control on the journey. Under no circumstances shall ICTAXI.CZ be liable (in contract, tort or otherwise) for any loss of profits, business or for any indirect or consequential loss whatever.
6.2 All luggage is carried entirely at your risk.
6.3 ICTAXI.CZ shall be entitled to cancel all services and provide refunds in the event of a declared national emergency, riot, war, fuel shortage, extreme weather or terrorist attack, or other circumstances beyond its control. If the car breaks down during your journey ICTAXI.CZ will endeavour to arrange an alternative car to complete the journey as soon as practicable.
6.4 You shall indemnify ICTAXI.CZ against all losses, costs, damages and expenses arising from any act or omission of any passenger in your party.
6.5 Neither party excludes or limits its liability for death or personal injury caused by negligence, or for wilful default or fraudulent misrepresentation, or otherwise in any manner unenforceable by any applicable law.

7. Termination

ICTAXI.CZ will refuse or terminate any booking with immediate effect if it places any driver or vehicle at risk of damage, violence or abuse by you or by any passenger in your party and will ask all passengers to vacate the vehicle as soon as it is safe to do so. No refunds will be given if the journey is terminated part way through the hire.

8. Miscellaneous

8.1 ICTAXI.CZ may subcontract its obligations under this Agreement. You shall not assign, transfer or delegate any of your rights or obligations under this Agreement.
8.2 ICTAXI.CZ may change these terms and conditions at any time by posting changes online. Please review these terms and conditions regularly to ensure that you are aware of any changes. All existing bookings will be at the rate quoted or applicable rate in effect at the time of booking.
8.3 ICTAXI.CZ shall store, process and use all information regarding your personal details in accordance with the requirements of the Data Protection Act.
8.4 This Agreement and any accompanying quotation represents the entire agreement between you and ICTAXI.CZ in relation to its subject matter. If there is any discrepancy between the terms of this Agreement and the quotation, the terms of this Agreement shall prevail.

9. Disputes

This Agreement shall be construed in accordance with Czech law and you and ICTAXI.CZ each agree to submit to the exclusive jurisdiction of the Czech Courts in respect of any dispute or claim arising out of or in connection with this Agreement.


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